HELP AND FAQS

It's easy to sign up for PlayGila. Visit the registration page and enter your details. Please note: You must be 21 years or older to be a member of PlayGila.

Yes. Signing up is absolutely free. Every new player is welcomed with free PlayGila coins. You can use your credits to play the PlayGila games.

Every PlayGila player has an account which contains coins. Coins are used to play the games in the PlayGila. If you run out of coins, don’t worry. If you log back into your account each day, you automatically get free coins added to your account. You can also spin our Fortune Wheel every four hours to receive more free coins.  If you can't wait or would like to add to your coins balance, you can continue to buy coins packages.

If you run out or want to purchase more coins, you can use your credit card or debit card, or your PayPal account to buy more. All major credit cards are accepted.

No. Coins cannot be redeemed or exchanged for money or money's worth at any time. Coins are used to play the games on the PlayGila platform for entertainment value only.

Personalize your account by entering your first and last name, and date of birth to receive an additional 5,000 coins for free. To personalize your account, click on your account icon, and select “Personalize.” Once you have personalized your account, your name (first name and last name initial) will appear on our Leaderboards.

Link your THE Card® to your PlayGila account by selecting the option “Link Account” and fill in the information required. You’ll receive extra 10,000 coins instantly and you will earn Points as you purchase Coin packages.

You can enjoy a wide range of Slot Games, Table Games, Video Poker, Keno, Bingo, and other exciting games. More games are being added frequently, so make sure you check out our new game releases.

Experience Points (XP Points) are earned by players for staking on all PlayGila slot games. The more players stake, the faster they earn XP points and move up the XP Levels. Players will be awarded bonus coins each time they move up a level. The value of those coins will get larger with every higher level. Additionally, players can earn XP points for every game they play. Playing all the games on the site will earn players more XP points.

This site supports the following web browsers:

WINDOWS

• Microsoft® Edge (most recent stable version)
• Google Chrome (most recent stable version)
• Mozilla Firefox (most recent stable version)

MAC

• Safari® (most recent stable version)
• Google Chrome (most recent stable version)
• Mozilla Firefox (most recent stable version)

If using another browser with this site, you may experience reduced functionality or poor performance due to the limitations of that browser. We recommend using the site with the latest version of Google Chrome Browser or Mozilla Firefox web browser.

Yes. You can visit PlayGila using a smartphone or a tablet.

Don’t worry. If you can't remember your password, you can go to the Forgot Password link on the login screen. If you do not receive an email to reset your password, please check your spam folder.

If you are still experiencing difficulties, you can contact one of our friendly Customer Service Team at [email protected]

Our leaderboards keep track of our players with the highest winnings. We have several concurrent leaderboards showing the top winners for daily, weekly, monthly, as well as tables and poker leaderboards. The top players receive extra credits, depending on their rank. Keep an eye out for custom promotional leaderboards as well!